New Hope Grief Centre

Therapy to help you to move forward

Loss of a relationship, career, health, or the death of a loved one can leave you struggling with grief that keeps you from living fully.

Finding hope and peace is possible.

Offering in-person therapy sessions in Markham & Vaughan and virtual sessions across Ontario

In-Person & Virtual Sessions


Simple Booking


When it feels like a piece of you is missing

Life experiences can bring loss, creating grief that leaves you feeling overwhelmed, stuck or broken-hearted. When it seems like the world is moving on without you and no one understands what you’re going through – we can help.

Healing from grief is a gradual and individual process – there are ways to navigate through your loss and reach a better place. At New Hope Grief Centre, we will walk this journey with you while you process the feelings and changes you’re experiencing.

We can help you feel whole again.

Grandfather with his grandson in the sunlight

Grief isn’t always the result of losing a loved one.

You may also be grieving:

New Hope Grief Centre

Therapy Services

Our services focus on therapy surrounding the feelings and thoughts associated with grief and loss. We provide compassionate counselling for adults (18+) in York Region and across Ontario.

Grief Therapy

Trauma Therapy

Christian Therapy

Support Groups


Workplace Support

Marisol Cartagena, Registered Psychotherapist Qualifying in Markham and Vaughan specializing in grief therapy

Marisol Cartagena

Founder & Grief Therapist,
M.Div., RP (Qualifying)

About US

Why Work With New Hope Grief Centre

“The pain, the emptiness and the sadness are real. You don’t have to handle this on your own. I can help you take the first small step to feel like you can breathe.”

The grief experienced from loss can feel like a crushing weight that never lifts. The well-meaning words and early days of compassion from friends and family aren’t enough to help you find a way to function in a world that feels like it’s moving at full speed while you feel frozen in place.

Like most people, I’ve experienced the pain of loss and witnessed its profound impact on individuals. This is what moved me towards being a therapist. I wanted to help people find their footing, honour their experience and bring renewed hope to their days.

In-person therapy can be very comforting and effective when it comes to grief, providing a sense of calm and clarity. There’s no pressure or judgement here, we will move at your pace. This is a safe space where I’ll listen to your story, recognize and embrace your strengths while you take the first steps forward.

Our Approach

How Our Therapy Works

We are here to support you on your journey towards healing, one step at a time. We use your strengths to help you get back on your feet again, celebrating small wins along the way.

We Listen To Your Story

We understand that every experience of grief is deeply personal, and we provide a safe and compassionate space where you can express your feelings, memories, and the impact of your loss without judgement.

We Create A Plan

We work together to create a personalized plan that is tailored to your grief and the challenges you're facing. We will take things at your pace, starting with the areas that are causing you the most pain right now.

We Help You Move Forward

Over time, we gently empower you to cope with your grief, rebuild your life, and discover a renewed sense of meaning. Each step will help you look toward the future with hope.


Frequently Asked Questions

Individual sessions are $140 per 50-minute session. Payment is payable on the Jane platform by Visa, MasterCard, Visa Debit, MasterCard Debit, and Amex.

Our cancellation policy is 24 hours. Missed or cancelled appointments with less than 24 hours notice will be charged in full, except in the case of personal emergencies. To cancel your appointment, please email your therapist. If you are unable to email, you may also text or leave a voicemail message.

We do not offer direct billing at this time. However, we can provide a receipt for you to submit to your insurance provider for reimbursement. We recommend contacting your health insurance provider to confirm coverage for counselling services and reimbursement requirements.

Currently, New Hope Grief Centre primarily supports adults. While we do not provide therapy for children or teens at the moment, we are actively considering expanding our services in the near future. Please feel free to check back with us periodically for updates. If you have specific concerns or questions, we can assist you in finding appropriate resources for younger individuals.

Absolutely. While we specialize in supporting individuals who have experienced the loss of a loved one, we understand that loss comes in many forms. Whether you’ve experienced a different kind of loss, such as a job, a relationship, or another significant life change, your feelings and experiences are valid. Our therapists are here to help you navigate through challenging times, regardless of the nature of your loss.

Happy elderly woman who would attend grief therapy

Get Started With New Hope Grief Centre

How To Get Started

Reaching out is the first step in your healing journey.


If you’re ready to get started with New Hope Grief Centre, you can book online using our secure booking platform.

Free Consultation

Have questions? Schedule a free 20 minute phone consultation, submit a message via our contact form, or call us.

Prefer to connect via phone?

You can start your journey by sending us a message

Therapy In Vaughan, Markham, & Across Ontario

New Hope Grief Centre

Helping you live with peace, hope and a renewed sense of meaning.